‘Masters of Social Graces’ 
Courses
Enhancement Series for Business Executives

This program is tailored to fit the business executive seeking to advance professionally. The class is designed to enhance social skills and self-confidence, thus providing an advantage in seeking a job or career change, in distinguishing oneself among his professional peers, or in vying for a promotion.

The following topics will be discussed in great detail through lecture, demonstration and participation:

Effective Networking
  • Introductions
  • Handshakes
  • Greetings
  • Business Card Protocol
 
Communication Skills
  • Eye Contact
  • Rising to the Occasion
  • Listening Skills
  • Body Language
 
Professional Image
  • First Impressions
  • Business Attire
 
Dine Like a Diplomat
  • Duties of the Host and Guest
  • Toasting
  • Conversation
  • American and Continental Styles of Dining
  • Correct Usage of Glasses and Silverware
  • Visual Dining Tutorial
  • Tipping
Written and Electronic Correspondence
 
  • Stationery
  • Business Correspondence
  • Receiving and Responding to Invitations
  • Thank-you Notes
  • Telephones
  • E-mail
 
Interviewing
  • Resumes
  • Top Reasons People are not Hired
  • Questions and Responses
  • Follow-through
 
Personality Profiling
  • Testing
  • Assessment
  • Awareness
  • Perspective
  • Areas of Improvement
 
 
 
International Protocol & Business Etiquette

This program is designed for American and foreign executives,  professionals and entrepreneurs seeking to optimize their existing talents and to provide soft skills to help with competition in a global market. Since international business demands mental flexibility and awareness, one may use protocol and personal diplomacy to enhance his success in presenting or introducing his products and services domestically or abroad.

$7500

This course includes the following:

Effective Networking
Electronic Correspondence
  • How to Make an Entrance
  • Greetings
  • Handshakes
  • Introductions: Business and Social
  • Honorifics
  • Forms of Address
  • Business Card Protocol
 
Communication Skills

  • Eye Contact
  • Rising to the Occasion
  • Body Language
  • Listening Skills
 
Effective Presentations
  • Preparation
  • Controlling Anxiety
  • Reading Your Audience
  • Visual Aids
  • Audience Participation
  • Mistakes To Avoid
 
Appropriate Attire for the Occasion
  • What To Wear and When
  • Clothes and Corporate Culture
  • First Impressions
  • Developing Your Professional and Personal Image
 
 Dine Like a Diplomat
  • Business Entertaining
  • Invitations
  • Receiving Lines 
  • Duties of the Host
  • Duties of the Guest
  • Seating Guidelines
  • Taking Your Seat
  • Napkins
  • Toasting
  • Conversation
  • Table Presentation
  • Posture at the Table
  • Excusing Oneself
  • American, Continental and Asian Styles of Dining
  • Correct Usage of Glasses and Silverware
  • Visual Dining Tutorial
  • World-class Dining Do’s and Don’ts
  • Tipping
 
Correspondence
  • Stationery
  • Social and Business Correspondence
  • Social and Business Cards
  • Invitations
  • Receiving and Responding to Invitations
  • Thank-you Notes  
  • Business Telephone
  • Cell Phone
  • Voice Mail
  • E-mail
  • Text Messaging
  • Facsimile
 
Interviewing
  • Resumes
  • Top Reasons Why People are not Hired
  • Getting Past the Gatekeepers
  • Entrance
  • Questions and Responses
  • Follow-through
 
International Protocol
  • Pre-meeting Strategy
  • Rank and Status
  • Forms of Address
  • Business Card Protocol
  • Business Customs and Terminology
  • Business Introductions
  • Body Language in Various Cultures
  • Global Communication Styles
  • Global Conversation Skills
  • High- and Low-context Cultures
  • Time Management for Different Cultures
  • Perceptions and Misperceptions
  • Gift-giving Protocol
  • Strategic Do’s and Don’ts
  • Business Travel
 
Personality Profiling
  • Testing
  • Assessment
  • Awareness
  • Perspective
  • Interpersonal Interactions
  • Areas of Improvement
 
Handwriting Analysis
  • The Signature
  • Personal Analysis
  • Hiring New Employees
  • Building Successful Work Teams
 
Golf Etiquette
  • Priority on the Course
  • Safety
  • Distractions
  • Pace
  • On the Green
  • Lost Balls
  • Care of the Course
  • Rule 33-7
  • The Genteel Spectator

Attendees will also experience a cultural event one evening as well as the choice of a round of golf, a spa package, or sporting clays, as guests of Jan Burch, at Sage Valley, one of the nation’s most prestigious golf clubs.

 

 
 
Business Etiquette for College Students, Graduates and Young Adults

This program will serve as a catalyst for enhancing your interviewing skills and career marketability. Knowledge mastered in this seminar will give you an advantage over your competition in today’s highly competitive job market.

$165

The following topics will be covered in detail through lecture, demonstration and participation:

Interviewing
  • Resumes
  • Top reason people are not hired
  • Getting past Gatekeepers
  • Enter the room
  • Where and when to sit
  • Answering frequently-asked interview questions
  • Leaving the interview
  • Follow-through
 

Effective Networking

  • How to make an entrance
  • Greetings
  • Handshakes
  • Introductions
  • Business card protocol
 

Communication skills

  • Eye contact
  • Rising to the occasion
  • Body language
  • Listening skills
 

Dine like a diplomat

  • Duties of a host and hostess
  • Duties of guests
  • Table presentation
  • Styling of dinning (American and continental)
  • Conversation
  • Toasting
 

Business attire

  • Clothing and corporative culture
  • First impression
  • Developing a professional image
 

Correspondence

  • Stationery
  • Thank you notes
  • Extending and accepting invitations
  • Electronic correspondence
  • Acknowledgements
 
 
Social Graces

The rules of etiquette have not been contrived to make those who are familiar with them seem important or those who are not familiar to feel uncomfortable. These rules simply have been practiced for quite some time and have proven to be practical and in good taste. This one day program touches on everyday manners which are a combination of common sense, kindness, generosity and consideration of others.

$795

The following topics will be covered in detail through lecture, demonstration and participation:

Communication
  • Conversation
  • Correspondence
  • Telephone    
 
Personal Lives
  • Ladies and Gentlemen
  • Neighbors
  • Strangers
  • Public Places
  • Prejudices
  • Visitors
 
Interrelationships
  • Spouses
  • Children
  • In-laws
  • Single Parents
  • Stepparents
  • Singles
  • Roommates
  • Dissolving a Relationship
 
Table Manners
  • Duties of the Host and Guest
  • Toasting
  • American and Continental Styles of Dining
  • Setting the Table
  • Correct Usage of Glasses and Silverware
  • Visual Dining Tutorial
  • Dining in Restaurants
 
Formalities
  • Greetings
  • Introductions
  • Names and Titles
 
Gifts, Gift-giving and Thank-yous
  • Special Occasions
  • Acknowledgements
 
Wedding Etiquette

A wedding, regardless of its size, is one of life’s most important occasions for a bride and groom. Careful planning and preparation are essential if everyone is to enjoy the day. Join us for our one-day seminar and allow us to share our expertise and socially acceptable suggestions for your celebration.

$350

Our topics include the following:

Engagements
  • Rings
  • Announcements
  • Party
  • Bride’s Trousseau
  • Household Trousseau
 
Planning the Wedding
  • Formality
  • Attendants
  • Ushers
  • Bride’s Expenses
  • Groom’s Expenses
  • Other Parties Expenses
  • Exceptions to Tradition
  • The Ceremony
  • The Reception
  • Attire for the Wedding Party
 
Correspondence
  • Invitations
  • Announcements
  • Replies
  • Thank-you Notes
  • The Appropriate Stationery
  • The Format, Greeting and Signature
  • The Address
 
 
Wedding Events
  • Pre-nuptial Parties
  • Bridesmaids’ Luncheon
  • Bachelor Party
  • Rehearsal Dinner
  • Entertaining Out-of-Town Guests
  • Post-nuptial Parties
  • Ceremony
  • Reception
 
Various Weddings
  • Home
  • Evening
  • Day
  • Double
  • Military
 
For Those Who Have Been Married Before
  • Widow, Divorcee or Widower
  • Engagement Ring
  • Bride’s Gown
  • Expenses
  • Gifts
 
 
Gracious Entertaining

Entertaining is such an important part of our culture for business as well as in the social arena. Being a gracious host is critical to the success of entertaining on any level. The expertise the Institute offers can insure that the next business reception, dinner party or barbecue on the lawn will be an event that will be especially appreciated and remembered by those who are guests.

$795

This is a one-day seminar will include the following topics:

Invitations and Replies
  • Formal
  • Informal
  • Acceptance
  • Regrets
 
Entertaining at Home
  • Dinner Parties
  • Food and Beverages
  • Luncheons
  • Teas
  • Receptions
  • Barbecues
  • Brunches
  • Card Parties
 
Table Settings
  • Formal
  • Informal
  • Family Style
 
Entertaining in Public Places
  • Preparation
  • Private, Public and Charity Balls
  • Cotillions and Community Debuts
  • Formal and Informal Dances
  • General Courtesies
 
Toasts
  • Making a Toast
  • Responding to a Toast
  • Toasts for all Occasions
 
Individual Consultation and Custom Programs

Successful executives invest in themselves. The Institute offers instruction on personal image and business success for individuals or for groups. If necessary, a course can be designed for special interests, goals, problems, or time constraints. Some examples of possible areas of concern might be as follows:

  • Coaching for restaurant hosts and service staff
  • Polishing communication skills of sales teams and receptionists
  • Tutoring executives on dining skills
  • Direction and finesse for event planners
  • Consulting executive assistants on professional image
 
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