Exceeding with Others

Business Challenge

Your success may depend to a large degree on how well you interact with others on a daily basis. Because each interaction has the potential of working for or against you in achieving the results you desire, knowing how to communicate effectively in your day-to-day interactions with others is the key to increasing your ability to achieve personal and organizational success.

Exceeding with Others

Exceeding with Others is a phenomenal 2-day program that will teach you how to identify ways behavioral differences are currently helping or hindering your performance and the benefits that can occur from managing your relationships more appropriately. It uses the Social Style Model™ to provide you with detailed feedback and valuable insight on how to build upon your interpersonal strengths and weaknesses and target areas for growth with the ultimate goal of increasing your effectiveness when working with others. 

The program provides a complete understanding and appreciation of the value of the diverse behavioral styles that are needed daily.   Because each interaction has the potential of working for or against you in producing desired results, the learning provides specific strategies that will allow anyone to "adapt" their behavior to gain greater endorsement from others.

The program combines video, experiential exercises, group discussion, and measurement based feedback into a powerful learning experience for individuals at all levels of an organization, largely because the tools used are easy to understand and utilize. As a result, increased productivity and results may be achieved in the areas of:

• Leadership, Management and Supervisor Effectiveness
• Coaching and Mentoring for Success
• Win-Win Communications and Conflict Resolution
• Successful Team Development
• Advanced Sales Success

Key Content

The confidential Social Style Profile received by every participant details both a self-perception and feedback report using an adjective checklist completed by the participant and five of their coworkers, peers, supervisors, or team members. This narrative will enlighten participants to understand the strengths and growth needs of their Social Style position, how they perceive themselves, and how others perceive them. They gain an understanding of people react to tension based on Social Style and learn skills to reduce it.  The skills learned encourage each participant to use communication strategies and tools as a way to increase interpersonal effectiveness in all situations and reduce the potential for conflict.

Target Audience

Targeted at managers, team members, customer service personnel, sales executives and anyone whose position requires successful interactions with others, participants can learn how differences in behavior help or hinder performance using specific strategies that will allow them to "adapt" their behavior to gain greater endorsement from others.   Understanding, valuing and appreciating diverse behavioral styles leads to greater endorsement from others and creates mutually productive interactions to achieve personal, team and organizational goals.

Outcomes

By attending Exceeding with Others, participants will be able to identify:

• How current behavior is helping, or hindering, performance when working with others, and what benefits will accrue from managing working relationships more effectively.
• Key strengths and weaknesses of each Social Style behavioral theme.
• Clear strategies for identifying the different Social Styles of customers/associates.
• A clear action plan for making a specific, current relationship more productive.
• How individuals of each Social Style position react to various levels of tension and the importance of tension management in accomplishing individual and organizational goals.
• The importance of using behavior appropriately and the steps necessary to increase endorsement from others. 
• Strategies for "breaking" down communication barriers that prohibit maximum performance.

For More Information: 

Please call Evolve Consulting and Training at (703) 802-2225.